Article 1 Definitions
1.1. Under TILT in these terms and conditions is meant the trading company registered in the trade register of the Chamber of Commerce in Eindhoven, with Chamber of Commerce number 56127278
1.2. By customer is meant every visitor of the webshop, natural person or legal person, who places an order via www.tiltuseddesign.com
Article 2 Applicability
2.1. These general and delivery conditions apply to all orders made via the web shop www.tiltvintagedesign.com
2.2 The placing of an order means that you accept the applicability of these conditions.
2.3. The provisions of these conditions can only be deviated from in writing, in which case the other provisions remain in full force.
2.4. All rights and claims, as stipulated in these conditions and in any further agreements for TILT, are also stipulated for the benefit of intermediaries and other third parties engaged by TILT.
Article 3 Changes
3.1. TILT has the right to change the general terms and conditions of delivery and the content of the shop.
3.2. TILT can adjust the prices of the articles in the interim. The price changes apply from the moment of publication on the website and do not apply to orders that have already been placed at that time.
3.3. All information on this site is subject to print-type and typesetting errors. Tilt can not be kept to its offers if the customer could reasonably have understood that it was a mistake or a typo.
Article 4 Force majeure
4.1. If TILT can not fulfill its obligations due to force majeure, the obligations will be suspended for the duration of the force majeure situation. After thirty days, both parties have the right to dissolve the agreement in whole or in part by means of a written statement without the right to any (damage) compensation.
4.2. Force majeure includes all shortcomings which TILT can not be charged.
Article 5 Prices
5.1. The prices stated for the offered products are in euros unless otherwise stated or agreed in writing.
5.2. All our items are margin items (ie no VAT items). For margin items, no VAT is stated on the invoice. VAT is therefore not deductible.
Article 6 Order
6.1. TILT will process the order after the order process of the webshop has been completed. The agreement between the customer and TILT will take effect at the moment the customer places the order by clicking the 'I confirm this order' button. The customer receives a confirmation of his / her order by e-mail.
6.2. Occasionally it may happen that an article is ordered by someone else at the same time. In that case, the time that the server indicates determines who ordered the item first.
6.3. It is possible to reserve an article. Reserved items hold TILT for a maximum of 7 days. After these 7 days, reserved items are offered for sale again.
6.4. TILT sells its lamps exclusively incandescent lamps and electronic devices are sold without batteries.
6.5. TILT sell only original vintage, Art-Deco and industrial (second-hand) items. Considering the age of these items, traces of use may be present.
Article 7 Payment
7.1. The customer receives by e-mail a confirmation of his / her order of TILT, on the order is the order information and the total amount of the order (article prices plus (possible) shipping costs).
7.2. Payments in the webshop are made by payment by bank transfer, payment at pickup or direct payment iDEAL. With iDEAL you can settle trusted, secure, easy and fast in your own familiar internet payment environment with the specific security methods of your own bank. Access to internet banking at one of the participating banks (ABN AMRO, Postbank, Rabobank, SNS Bank and Fortis Bank) is sufficient to make use of iDEAL
7.3. Once the payment is received, the order is sent or delivered as agreed.
Article 8 Shipment general
8.1. The items remain the property of TILT until the customer has met all payment conditions.
8.2. The shipping costs for shipping within the Netherlands are free. Pick up at the warehouse is also free. The shipping costs outside the Netherlands are calculated on the basis of the number, size and weight of the items which are ordered.
8.3. If the size of the items is not possible, we can deliver. TILT offers used design inside and outside the Netherlands. The delivery costs within the Netherlands are € 0.40 per kilometer driven. For delivery outside the Netherlands, an individual price is agreed with the customer. You can contact TILT to discuss the possibilities and costs.
8.4. Orders are sent as package or delivered via our own delivery service or a recognized delivery company. Parcel post can not be delivered to a PO Box address.
8.5. The delivery times specified by TILT are only indicative. Exceeding any delivery term does not entitle you to compensation or the right to cancel your order or to dissolve the agreement, unless the exceeding of the delivery period is such that you can not reasonably be required to maintain the agreement. In that case you are entitled to cancel the order or to dissolve the agreement insofar as this is necessary.
8.6. All shipments are sent or delivered as standard, without insurance, registered or any other form of extra security. If you wish to have your order registered and / or insured against loss or damage, please let Tilt know. For the registered and / or insured shipping we will adjust the shipping costs according to the rates of the sender.
8.7. TILT strive to deliver orders within 2 working days before shipment. TILT send her articles with PostNL. For deliveries a date and time is chosen in consultation with the customer.
8.8. TILT can not be held responsible for any loss, delay and / or damage to items during a shipment.
Article 9 Returns
9.1. As a buyer, you can return your order within 14 business days from the first day after delivery.
9.2. Return shipments will only be accepted after TILT has been notified by e-mail within 2 working days after receipt of the order via a request for return. The request for a return must mention the name of the customer and the article details.
Unsigned returns will not be processed.
9.3. Refunds that are not or insufficiently stamped are not accepted and are not eligible for a refund.
9.4. The costs and the risk of the return shipment are at the expense of the buyer.
9.5. The purchase price will be refunded to your account as soon as possible, in any case not later than fourteen days after the item has been returned in good order, undamaged and in its original state by TILT. If an article is returned that, in TILT's opinion, design and antiques have suffered damage due to an action, use or negligence of the customer or otherwise at the customer's risk, Tilt will notify the customer of this. ask. TILT has the right to refuse returns or to only reimburse part of the amount if it is suspected that the products have been used or damaged by the customer or third parties.
Article 10 Questions
10.1 All questions can be asked via email:
email@example.com or via our Facebook page: www.facebook.com/TILTvintagedesign
design and antiques aims to answer your questions quickly.
TILT, located at Christinastraat 173 5615 RK Eindhoven, is responsible for the processing of personal data as shown in this privacy statement.
Christinastraat 173 5615 RK Eindhoven +31 6 24617266
R. Rutjes is the Data Protection Officer of TILT
Personal data that we process
TILT processes your personal data by using our services and / or by providing this information to us.
Below is an overview of the personal data we process:
- First and last name
- Address data
- Telephone number
- E-mail address
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via firstname.lastname@example.org and we will delete this information.
For what purpose and on what basis we process personal data
TILT processes your personal data for the following purposes:-
Handling your payment
- To deliver goods and services to you
How long we store personal data
TILT does not store your personal data longer than is strictly necessary to realize the goals for which your data is collected.
Sharing personal data with third parties
TILT only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by TILT and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to email@example.com
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.
TILT you also want to point out that you have the opportunity to submit a complaint to the national supervisor, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Hoe we protect personal data
TILT takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via firstname.lastname@example.org
Article 12 Applicable law and competent court
12.1. Dutch law is exclusively applicable to all rights, obligations, orders and agreements to which these Terms and Conditions apply, as well as to these Terms and Conditions.
12.2. All disputes between parties will only be submitted to the competent court in the Netherlands.
Article 13 Liability
13.1. TILT is not responsible for consequential damage due to improper use or due to a lack for TILT.
13.2. We pack our items very well for shipment. However, if damage has occurred during shipping, we are not liable for this. If you wish to have your order registered and / or insured against loss or damage, please let TILT know. For the registered and / or insured shipping we will adjust the shipping costs according to the rates of the sender.
13.3. Electronic devices are tested by TILT and sold only if they are working. However, due to the age of our products (often decades old), TILT can not provide technical warranty
Do you have questions? We are happy to answer them!
0031 (0)6 24617266 (Roel) / 0031 (0)6 18961664 (Marion)